Skip to content
WATCH THE RECORDINGS - SYMBIOSIS 4

Learn More About Agentic AI That works

Revisit your favorite sessions from DRUID Symbiosis 4: Empowering Businesses with Human-Centric AI. Watch inspiring keynotes, live demos, and customer success stories that showcase how AI that works is reshaping industries — from banking and healthcare to telecom and the public sector. Discover how DRUID’s agentic AI platform, voice capabilities, and orchestration tools are transforming enterprise operations, elevating customer experiences, and driving measurable results.

CEO Keynote: Human-Centric AI for Global Enterprise Impact: A Leadership Conversation

See the recording of the CEO keynote to gain insights into the leadership mindset behind Druid AI’s momentum, and to see how vision, trust, and human-centric AI are converging to redefine global enterprise transformation. 

Speakers:
Joe Kim - CEO, Druid AI 
Andreea Plesea - Co-Founder & COO, Druid AI

Agentic AI in Action: Orchestrating Secure, Scalable Enterprise Impact

See the recording for a hands-on look at how enterprises can build and scale AI agents that deliver measurable results. Explore the latest in multi-step reasoning, dynamic knowledge base updates, new LLM integrations, and enhanced contact center capabilities. Discover how DRUID’s human-centric agentic AI simplifies complexity, drives enterprise efficiency, and ensures security and compliance at scale.


Speakers:
Dan Balaceanu - Co-founder & Chief Product Officer, Druid AI

DRUID AI & Accenture’s Blueprint for Enterprise AI Growth

See the recording of an exclusive conversation on how agentic AI is reshaping enterprise growth. From operations to customer experience, discover how innovation and partnership are setting new standards for efficiency and scalability. 

Speakers:
Srinivas Reddy - Chief Growth & Strategy Officer, Accenture Operations
Irina Dochitu - Vice President Global Partnerships & Alliances, Druid AI

Hands-On AI: Scaling Innovation Through the DRUID Marketplace

See the recording to learn how DRUID’s AI Agent Marketplace enables enterprises to bypass that gap with ready-to-use agents that deliver immediate impact. By bringing agentic AI into real business contexts, leaders can scale innovation faster, more safely, and with measurable results. 

Speakers:

Silvana Ilie - Vice President Communities & Partner Success, Druid AI
Joao Mota - Business Developer, Member of the Boards of Directors, VOID Software
Sultan Mahmood - CEO & Founder, IntellixCore

Human-Centric AI Transforming Healthcare Access and Efficiency

See the recording of this fireside chat, where Druid AI joins leaders from well-known healthcare organizations to show how Agentic AI is improving patient experiences, increasing efficiency, and redefining care. The discussion will offer bold insights, fresh perspectives, and a preview of what’s next in healthcare innovation.

Speakers:

Ola Spencer - Global COO and CTO, Optegra Eye Health Care
Jonny Sammut - Director of Digital Services, Welsh Ambulance Services University NHS Trust
Dimitar Mitev - CEO, Zdraveto Hospital
Raj Sharma - Vice President of Sales UKI, Druid AI

Healthcare Demo Session

This demo showcases Druid's AI agents capabilities in managing patient appointments—handling inbound bookings and outbound confirmations—while demonstrating measurable ROI through reduced no-shows and call center workload. - would you rephrase anyhting?

Hosted by:

Elena Branche - Managing Director US & Head of Innovation Center US






 

From Compliance to Competitive Edge: The New AI Playbook for Banking

See the recording to learn how leading players in banking are achieving all three through AI solutions. The conversation will explore how orchestration, governance, and human oversight combine to deliver responsible, scalable AI across operations and customer interactions. Discover how this new wave of automation can unlock measurable transformation in your own organization. 

Speakers: 

Miguel Villanueva - Partner and VP Banking and Capital Markets Advisory, UK and EMEA, Genpact
Ionela Ros - Head of Contact Center & Customer Care, Banca Transilvania
Gabi Mocan - Chief Experience Officer, Druid AI 

Banking Demo Session

Watch a live demo of end-to-end AI in action — from recommending the right leasing option to managing renewals, follow-ups, and service inquiries. See how DRUID’s Agentic AI blends automation with human support, delivering speed, accuracy, and personalization at every step.  

Hosted by: 

Cristina Costeiu - Head of Innovation Center EMEA, Druid AI

The ROI of Conversational AI: Building a Successful Business Case

See the recording to explore how AI is reshaping the very foundation of customer service — transforming contact centers into strategic experience hubs. In this keynote, Fournet shares how AI-powered solutions drive responsiveness, personalization, and measurable results, and why embracing AI today is essential to meet tomorrow’s customer expectations.

Speakers: 

Oliver Bareham - Director Customer Experience, FourNet 

Contact Center Demo Session

See the recording to discover how Voice AI transforms every interaction — supporting clients directly and empowering human agents behind the scenes with real-time insights, smart suggestions, and automated workflows that make every experience faster, compliant, and seamless.

Speakers: 

Elena Branche - Managing Director & Head of Innovation Center, USA, Druid AI
Cristina Costeiu - Head of Innovation Center EMEA, Druid AI 

Idea2Innovate: Bridging Strategy and Execution in the Age of AI

See the recording to discover how ORG's Idea2Innovate helps organizations turn ‘what if’ ideas into real, scalable impact. It offers a clear, structured framework for exploring possibilities, prioritizing opportunities, and transforming strategies into meaningful results.

Speakers: 

Mark O’Connor - Managing Director of the AI & Automation Practice, ORG
Francis Donohue - Director & Head of Customer Advocacy & Success, ORG 

Telecom’s AI Frontier: Safe, Smart, & Scalable

See the recording to explore how telecom leaders are turning the promise of AI into reality — addressing safety and scalability through orchestration, secure workflows, and human oversight that enable transformation with confidence.

Speakers: 

Shelby Wilson-Taylor - Senior Product Manager, Liberty Blume
Hisham Hajar - Customer Care and Digital Self Service Director, Asiacell
Raluca Tatarusanu - Vice President Sales EMEA & APAC, Druid AI 

Global AI, Local Impact: Unlocking Public Sector Transformation That Fits

See the recording to explore how DRUID’s agentic AI platform, in collaboration with organizations serving the Public Sector, powers global process automation across operations and citizen-facing services. From reducing service center costs to boosting productivity, compliance, and cybersecurity resilience, these AI tools deliver measurable results for citizens across the continent.

Speakers: 

Inmaculada Antolinez Collado - Solutions Consultant, Sermicro Group
Olurotimi Adeniji - Digital Transformation Program Manager, Brent Council
Irina Dochitu - Vice President Global Partners & Alliances, Druid AI 

Demo Session

Hosted by: 

Andreea Plesea - Co-Founder & COO, Druid AI
Cristina Costeiu - Head of Innovation Center EMEA Druid AI 

EMPOWERING BUSINESSES WITH HUMAN-CENTERED AI

Meet Our Speakers

DRUIDAI_CEO_JosephKim-1
LinkedIn
Joseph Kim CEO, DRUID AILinkedIn
DRUIDAI_COO_AndreeaPlesea (1)
LinkedIn
Andreea Plesea Co-founder & COO, DRUID AILinkedIn
daniel-balaceanu
LinkedIn
Dan Balaceanu Co-founder, SVP & Chief Product Officer, DRUID AILinkedIn
Srinivas-Reddy
LinkedIn
Srinivas Reddy Chief Growth & Strategy Officer, Accenture OperationsLinkedIn
João-Mota
LinkedIn
João Mota João Mota, Business Developer, Member of the Boards of Directors, VOID SoftwareLinkedIn
Sultan-Mahmood
LinkedIn
Sultan Mahmood CEO & Founder, IntellixCoreLinkedIn
ola-spencer-optegra
LinkedIn
Dr Aleksandra (Ola) Spencer Global COO, CTO, Optegra Eye Health CareLinkedIn
Jonathan-Sammut
LinkedIn
Jonathan Sammut Director of Digital Services, Welsh Ambulance Services University NHS TrustLinkedIn
Dimitar-Mitev-Zdraveto
LinkedIn
Dimitar Mitev CEO, Zdraveto HospitalLinkedIn
Miguel-Villanueva (2)
LinkedIn
Miguel Villanueva Partner and VP Banking and Capital Markets Advisory, UK and EMEA, GenpactLinkedIn
Avi-Arnon
LinkedIn
Avi Arnon Head of Ventures Enterprise Investments for Israel and Europe, CitiBankLinkedIn
ionela-ros
LinkedIn
Ionela Ros Head of Contact Center and Customer Care, Banca TransilvaniaLinkedIn
Oliver-Bareham
LinkedIn
Oliver Bareham Director Customer Experience, Org LinkedIn
Mark-OConnor
LinkedIn
Mark O'Connor Managing Director of the AI & Automation Practice, OrgLinkedIn
Francis-Donohue
LinkedIn
Francis Donohue Head of Customer Advocacy & Success, Org LinkedIn
shelby-taylor
LinkedIn
Shelby Wilson-Taylor Product Lead, Liberty BlumeLinkedIn
Hisham-Hajar
LinkedIn
Hisham Hajar Customer Care and Digital Self Service Director, AsiacellLinkedIn
Inmaculada-Antolínez-Collado
LinkedIn
Inmaculada Antolínez Collado Solutions Consultant, Dimática Software Development (Sermicro Group)LinkedIn
Adeniji-Olurotimi-brent
LinkedIn
Olurotimi Adeniji Digital Transformation Program Manager, Brent CouncilLinkedIn
irina-dochitu-1
LinkedIn
Irina Dochitu VP of Global Partners and Alliances, DRUID AILinkedIn
RalucaTatarusanu_Profil_2025-1
LinkedIn
Raluca Tatarusanu Vice President of Sales EMEA & APAC, DRUID AILinkedIn
raj-sharma-1
LinkedIn
Raj Sharma Vice President of Sales UKI, DRUID AILinkedIn
silvana-ilie-druid
LinkedIn
Silvana Ilie VP of Community and Partner Success, DRUID AILinkedIn
elena-branche-2
LinkedIn
Elena Branche Managing Director US & Head of Innovation Center US, DRUID AILinkedIn
cristina-costeiu
LinkedIn
Cristina Costeiu Head of Innovation Center EMEA, DRUID AILinkedIn
Ruth_Hosttos
LinkedIn
Ruth Hosttos Senior Enterprise Sales Executive, DRUID AILinkedIn
SYMBIOSIS III

A Look Back: Symbiosis III

Have a glimpse at our 2024 release event, where we unveiled how AI agents are transforming customer interactions with human-like conversations and voice-ready solutions. We showcased our latest technological advancements, including DRUID Conductor, the enterprise AI Knowledgebase with knowledge graph extractors, which helps companies orchestrate AI and streamline data-driven decision-making.

Don't miss the opportunity to gain fresh insights on Agentic AI and Intelligent Automation by registering to our 2025 release event.

ADDITIONAL INFO

Frequently Asked Questions

When and where does the event take place? Symbiosis 4 takes place on October 22nd at the Sea Containers Hotel, 20 Upper Ground, South Bank, London.
What time does the event start? Registration opens at 08:45 AM (London time), with sessions officially starting at 09:30 AM and running until 4:00 PM, including short coffee breaks and a lunch break.
How can I get to the venue?

The Sea Containers Hotel is located on the South Bank of the Thames, easily accessible by:


•    Underground: Blackfriars, Southwark, and Waterloo stations are all within walking distance.
•    Train: London Blackfriars and Waterloo stations connect directly with the venue area.
•    Bus or Taxi: Multiple bus routes stop along Upper Ground and nearby roads.

See the exact location on Google Maps here

Is there an option to attend online? Symbiosis 4 is a hybrid event, giving you the choice to attend on-site in London or join the live sessions online. Simply select the online streaming option in the registration form, and we’ll send you all the details you need, including the agenda and the streaming link.
What is Symbiosis 4 about? Symbiosis 4 highlights the latest advancements of the DRUID Platform, with a strong focus on agentic AI orchestration through DRUID Conductor, the AI Knowledgebase, voice-powered agents, and the new DRUID Agentic AI Marketplace complemented by live demos, real-world applications, and customer success stories.
Where can I view the agenda? The agenda will be published on this page and shared with all registered participants. Whether you join on-site or online, you’ll receive regular updates with the full agenda and speaker lineup.

REGISTER NOW

Discover how orchestrated AI agents and integrated workflows can accelerate enterprise transformation and deliver fast ROI