Learn More About Agentic AI That works
Revisit your favorite sessions from DRUID Symbiosis 4: Empowering Businesses with Human-Centric AI. Watch inspiring keynotes, live demos, and customer success stories that showcase how AI that works is reshaping industries — from banking and healthcare to telecom and the public sector. Discover how DRUID’s agentic AI platform, voice capabilities, and orchestration tools are transforming enterprise operations, elevating customer experiences, and driving measurable results.
CEO Keynote: Human-Centric AI for Global Enterprise Impact: A Leadership Conversation
See the recording of the CEO keynote to gain insights into the leadership mindset behind Druid AI’s momentum, and to see how vision, trust, and human-centric AI are converging to redefine global enterprise transformation.
Speakers:
Joe Kim - CEO, Druid AI
Andreea Plesea - Co-Founder & COO, Druid AI
Agentic AI in Action: Orchestrating Secure, Scalable Enterprise Impact
See the recording for a hands-on look at how enterprises can build and scale AI agents that deliver measurable results. Explore the latest in multi-step reasoning, dynamic knowledge base updates, new LLM integrations, and enhanced contact center capabilities. Discover how DRUID’s human-centric agentic AI simplifies complexity, drives enterprise efficiency, and ensures security and compliance at scale.
Speakers:
Dan Balaceanu - Co-founder & Chief Product Officer, Druid AI
DRUID AI & Accenture’s Blueprint for Enterprise AI Growth
See the recording of an exclusive conversation on how agentic AI is reshaping enterprise growth. From operations to customer experience, discover how innovation and partnership are setting new standards for efficiency and scalability.
Speakers:
Srinivas Reddy - Chief Growth & Strategy Officer, Accenture Operations
Irina Dochitu - Vice President Global Partnerships & Alliances, Druid AI
Hands-On AI: Scaling Innovation Through the DRUID Marketplace
See the recording to learn how DRUID’s AI Agent Marketplace enables enterprises to bypass that gap with ready-to-use agents that deliver immediate impact. By bringing agentic AI into real business contexts, leaders can scale innovation faster, more safely, and with measurable results.
Speakers:
Silvana Ilie - Vice President Communities & Partner Success, Druid AI
Joao Mota - Business Developer, Member of the Boards of Directors, VOID Software
Sultan Mahmood - CEO & Founder, IntellixCore
Human-Centric AI Transforming Healthcare Access and Efficiency
See the recording of this fireside chat, where Druid AI joins leaders from well-known healthcare organizations to show how Agentic AI is improving patient experiences, increasing efficiency, and redefining care. The discussion will offer bold insights, fresh perspectives, and a preview of what’s next in healthcare innovation.
Speakers:
Ola Spencer - Global COO and CTO, Optegra Eye Health Care
Jonny Sammut - Director of Digital Services, Welsh Ambulance Services University NHS Trust
Dimitar Mitev - CEO, Zdraveto Hospital
Raj Sharma - Vice President of Sales UKI, Druid AI
Healthcare Demo Session
This demo showcases Druid's AI agents capabilities in managing patient appointments—handling inbound bookings and outbound confirmations—while demonstrating measurable ROI through reduced no-shows and call center workload. - would you rephrase anyhting?
Hosted by:
Elena Branche - Managing Director US & Head of Innovation Center US
From Compliance to Competitive Edge: The New AI Playbook for Banking
See the recording to learn how leading players in banking are achieving all three through AI solutions. The conversation will explore how orchestration, governance, and human oversight combine to deliver responsible, scalable AI across operations and customer interactions. Discover how this new wave of automation can unlock measurable transformation in your own organization.
Speakers:
Miguel Villanueva - Partner and VP Banking and Capital Markets Advisory, UK and EMEA, Genpact
Ionela Ros - Head of Contact Center & Customer Care, Banca Transilvania
Gabi Mocan - Chief Experience Officer, Druid AI
Banking Demo Session
Watch a live demo of end-to-end AI in action — from recommending the right leasing option to managing renewals, follow-ups, and service inquiries. See how DRUID’s Agentic AI blends automation with human support, delivering speed, accuracy, and personalization at every step.
Hosted by:
Cristina Costeiu - Head of Innovation Center EMEA, Druid AI
The ROI of Conversational AI: Building a Successful Business Case
See the recording to explore how AI is reshaping the very foundation of customer service — transforming contact centers into strategic experience hubs. In this keynote, Fournet shares how AI-powered solutions drive responsiveness, personalization, and measurable results, and why embracing AI today is essential to meet tomorrow’s customer expectations.
Speakers:
Oliver Bareham - Director Customer Experience, FourNet
Contact Center Demo Session
See the recording to discover how Voice AI transforms every interaction — supporting clients directly and empowering human agents behind the scenes with real-time insights, smart suggestions, and automated workflows that make every experience faster, compliant, and seamless.
Speakers:
Elena Branche - Managing Director & Head of Innovation Center, USA, Druid AI
Cristina Costeiu - Head of Innovation Center EMEA, Druid AI
Idea2Innovate: Bridging Strategy and Execution in the Age of AI
See the recording to discover how ORG's Idea2Innovate helps organizations turn ‘what if’ ideas into real, scalable impact. It offers a clear, structured framework for exploring possibilities, prioritizing opportunities, and transforming strategies into meaningful results.
Speakers:
Mark O’Connor - Managing Director of the AI & Automation Practice, ORG
Francis Donohue - Director & Head of Customer Advocacy & Success, ORG
Telecom’s AI Frontier: Safe, Smart, & Scalable
See the recording to explore how telecom leaders are turning the promise of AI into reality — addressing safety and scalability through orchestration, secure workflows, and human oversight that enable transformation with confidence.
Speakers:
Shelby Wilson-Taylor - Senior Product Manager, Liberty Blume
Hisham Hajar - Customer Care and Digital Self Service Director, Asiacell
Raluca Tatarusanu - Vice President Sales EMEA & APAC, Druid AI
Global AI, Local Impact: Unlocking Public Sector Transformation That Fits
See the recording to explore how DRUID’s agentic AI platform, in collaboration with organizations serving the Public Sector, powers global process automation across operations and citizen-facing services. From reducing service center costs to boosting productivity, compliance, and cybersecurity resilience, these AI tools deliver measurable results for citizens across the continent.
Speakers:
Inmaculada Antolinez Collado - Solutions Consultant, Sermicro Group
Olurotimi Adeniji - Digital Transformation Program Manager, Brent Council
Irina Dochitu - Vice President Global Partners & Alliances, Druid AI
Meet Our Speakers
A Look Back: Symbiosis III
Have a glimpse at our 2024 release event, where we unveiled how AI agents are transforming customer interactions with human-like conversations and voice-ready solutions. We showcased our latest technological advancements, including DRUID Conductor, the enterprise AI Knowledgebase with knowledge graph extractors, which helps companies orchestrate AI and streamline data-driven decision-making.
Don't miss the opportunity to gain fresh insights on Agentic AI and Intelligent Automation by registering to our 2025 release event.
Frequently Asked Questions
The Sea Containers Hotel is located on the South Bank of the Thames, easily accessible by:
• Underground: Blackfriars, Southwark, and Waterloo stations are all within walking distance.
• Train: London Blackfriars and Waterloo stations connect directly with the venue area.
• Bus or Taxi: Multiple bus routes stop along Upper Ground and nearby roads.
See the exact location on Google Maps here.