9:15 AM EST
Coffee, Registration & Networking

9:45 AM EST
Welcome

A welcome message from the event host.

Speaker: Chris Hackett, Senior Sales Director, DRUID

9:50 AM EST
Keynote Speech by Liviu Dragan, CEO and Founder of DRUID

Join Liviu Dragan, as he explores the groundbreaking advancements in DRUID’s AI technology that are poised to revolutionize business operations alongside a special guest, Ahmed Mabrouk, Head of Software Partners at Microsoft. 

Get an insider’s look at our latest innovations, including the DRUID Conductor, Knowledge Base, and Conversational Business Applications, and discover how our partnership with Microsoft further enhances these capabilities, empowering businesses to seamlessly integrate AI into their existing ecosystems. 

Speaker: Liviu Dragan, CEO and Founder of DRUID and Ahmed Mabrouk, Head of Software Partners at Microsoft

10:00 AM EST
The Empire State of AI

Join Bill Schwaab, VP of Sales North America and Liviu Dragan, CEO and Founder of DRUID as they reflect on the innovations and growth over the past year and the evolution of DRUID and the overall technology landscape moving forward.

Speaker: Liviu Dragan, CEO and Founder of DRUID and Bill Schwaab, VP of Sales North America at DRUID

10:05 AM EST
From Gen AI to Agentic AI: The Future of Conversational Automation

Join this insightful session to explore the latest Artificial Intelligence (AI) trends shaping the modern enterprise. Our expert discussion will delve into current and planned AI investments, early successes and case studies, and overcoming hurdles and bottlenecks.

Look ahead to the next frontier in AI-powered automation, featuring Agentic AI, which is poised to revolutionize conversational automation and transform user interactions and expectations. Discover how AI-driven innovations are redefining customer and employee engagement and gain valuable insights to inform your organization's AI strategy.

By attending this session, you will understand the evolving role of conversational AI for the enterprise, learn from real-world success stories and challenges, and explore the next revolution with agentic AI.

Don't miss this opportunity to stay ahead of the curve in AI-driven innovation.

Speaker: Anubhav Das, Practice Director, Everest

10:35 AM EST
The Future is Agentic - DRUID Product Announcements and Roadmap  

Join us for an exclusive session where we unveil the DRUID Conductor, the powerful orchestrator behind your team of AI Agents.  

Now available as a Microsoft Office 365 Copilot Extension, explore live how the DRUID platform leverages agentic framework to build AI Agents with deep business expertise. 

Plus, we reveal DRUID’s exciting product roadmap.  

Don’t miss this opportunity to witness the future of enterprise AI in action!

Speakers: Dan Balaceanu, DRUID’s Chief Product Officer and Elena Branche, DRUID's Product Director

11:10 AM EST
Navigating the AI Evolution with Microsoft Copilot and DRUID Agents

This session explores how DRUID, an AI-focused ISV, is enhancing Microsoft 365 Copilot by integrating custom knowledge, skills, and process automation, transforming it into a powerful business operating system for enterprise customers. 

Speakers: Irina Dochitu, DRUID's VP of Global Partners and Alliances

11:25 AM EST
Beyond Bots: Conversational AI and Our Collective Learning

Join us for an engaging session that explores the transformative power of conversational AI in higher education.  

Discover the inspiring journey of Georgia Southern University’s chatbot, GUS, which started as a simple text-based tool and has evolved into a sophisticated AI system through its integration with Druid AI.  

We’ll delve into how this evolution empowers the entire university community, promoting campus-wide adoption, training, and collaborative ideation and reflect on AI’s pivotal role in reshaping connections and learning within our institutions. 

This session is a must for anyone interested in harnessing the potential of AI to foster a more connected and responsive educational environment. 

Speaker:  Scott Taylor, Associate Vice President for Student Experience, Georgia Southern

11:45 AM EST
Coffee Break & Networking  - 15 Minutes

A New Era of Efficiency: Unveiling the DRUID Conductor’s Capabilities and Its Impact on Managing and Optimizing Your Entire AI Ecosystem   

12:00 PM EST
Use Cases of the DRUID AI Platform 

From education to enterprise, this session highlights the powerful benefits of the DRUID AI platform with real use cases and tangible results across various industries. Experience firsthand how:  

• Higher Education institutions can advance student and admin experiences with agentic AI. 

• Government organizations are leveraging DRUID to improve operations. 

• Financial Institutions are enhancing employee knowledge management and increasing customer satisfaction. 

• Healthcare organizations are enhancing patient care. 

You’ll walk away with a clear understanding of how Agentic AI can be applied in your organization to drive efficiency, innovation, and measurable business outcomes. 

Speaker: Elena Branche, DRUID's Product Director   

12:20 PM EST
Improving User Experience Through Conversational AI

The FDA depends on industry professionals, such as medical practitioners and veterinarians, and the American public to report adverse events that may involve human and animal products. This information is captured, documented, and routed for analysis and management by downstream systems within various FDA Centers. For FDA, these reports are critical for recording these adverse events and identifying trends to notify the American public, issue recalls, and, ultimately, save lives. 

Join us to learn how Druid AI will help the FDA simplify site navigation, reporting processes, and early signal detection for an improved user experience and report submission for increased reporting, tracking, and intervention. 

Speaker: Jon Cavey, Director Project Analysis, C-Hit

12:40 PM EST
Onsite Lunch - 60 Minutes

Leverage the Full Potential of Your Existing Enterprise Data with AI Knowledge 

1:40 PM EST
DRUID Knowledge Base Updates & Live Solution Demos 

From procurement to patient scheduling, DRUID's Knowledge Base enables seamless access to multiple data sources, enhancing your virtual agent's ability to answer user questions accurately, even when conversational flows don't match intent. By leveraging the combined power of the Knowledge Base and LLMs, your agent will deliver more precise, comprehensive responses, improving customer satisfaction and driving greater efficiency in your operations.   

Speakers: Dan Balaceanu, DRUID’s Chief Product Officer and Elena Branche, DRUID's Product Director  

2:10 PM EST
AI Design in Banking and Financial Markets  

In this session, we'll explore the impact of AI on the banking industry, focusing on how it's transforming middle and back-office operations. We'll delve into the use of Agentic frameworks to drive efficiency, while also improving auditability and ensuring stronger risk compliance. 

Speaker: Robert Grant, FSS AI & Analytics Lead, IBM 

2:30 PM EST
Break - 15 Minutes

2:45 PM EST
DRUID Conductor and Solution Builder Live Demos  

Join DRUID’s Chief Product Officer, Dan Balaceanu, for an engaging session where you'll explore the powerful capabilities of The DRUID Conductor and Solution Builder. Discover how the DRUID Conductor seamlessly orchestrates your AI Agents, integrates multiple data sources, and business applications, streamlining workflows, and driving operational efficiency. 

Speakers: Dan Balaceanu, DRUID’s Chief Product Officer and Elena Branche, DRUID's Product Director

3:15 PM EST
Empowering Customer Support: MatrixCare’s AI-Driven Approach 

Join us for a compelling customer spotlight session featuring MatrixCare’s innovative approach to customer and employee support.  

Discover how MatrixCare implemented a centralized strategy utilizing GenAI and LLMs to enhance client support, delivering rich and robust responses to user inquiries about their technology.  

Learn how MatrixCare is empowering both clients and internal employees by streamlining access to essential information, ultimately improving the overall customer experience.  

This session will explore MatrixCare's AI journey, including key use cases, impactful outcomes, and exciting plans for future growth. Don't miss this opportunity to gain insights from a leader in health tech! 

Speaker: Tim Smokoff, General Manager, MatrixCare  

3:35 PM EST
Agentic Automation in the Age of AI  

Since inception, WonderBotz has been a pure-play intelligent automation firm focused on delivering business outcomes.  With the advent of AI, our solutions and approach have only been augmented and we are at the forefront of Agentic Automation ensuring our solutions are getting smarter, faster, and that our team continues to level-up.

Speakers: Steve Lavelle, Co-CEO and Co-Founder, Wonderbotz

3:50 PM EST
Closing Remarks

Speaker: Liviu Dragan, CEO and Founder of DRUID  

4:00 PM EST
On-site Happy Hour + Networking on Terrace