Save the date for Symbiosis III: A Symphony of Innovation
On October 15th, industry leaders, experts, and valuable DRUID partners come together to witness how merging intelligence and automation can create a masterpiece of efficiency. Join us and global companies like Microsoft, UiPath, and Liberty Global that use DRUID technology to set the stage for true human-technology fusion!
-
Agenda
08:45 – 09:30 London time
Registration & Networking
09:30 – 09:35 London time
Welcome Message
A welcome message from the event host.
09:35 – 09:55 London time
Keynote Speech by Liviu Dragan, CEO and Founder of DRUID, along with special guest Myladie Stoumbou, Sr Regional Director at Microsoft
Join Liviu Dragan, as he explores the groundbreaking advancements in DRUID’s AI technology that are poised to revolutionize business operations alongside a special guest, Myladie Stoumbou - Sr Regional Director at Microsoft.
Get an insider’s look at our latest innovations, including the DRUID Conductor, Knowledge Base, and Conversational Business Applications, and discover how our partnership with Microsoft further enhances these capabilities, empowering businesses to seamlessly integrate AI into their existing ecosystems.
Speakers: Liviu Dragan - CEO and Founder of DRUID and Myladie Stoumbou, Sr Regional Director at Microsoft
09:55 – 10:20 London time
Product Announcements and Roadmap
Join us for an exclusive session where we unveil DRUID AI’s roadmap, showcasing powerful new capabilities designed to revolutionize your AI ecosystem.
Dan Balaceanu and Elena Branche will guide you through an exciting session where you'll discover how Generative AI agents are transforming customer interactions with human-like conversations and voice-ready solutions. They will showcase our latest technological advancements, like DRUID Conductor, the enterprise AI Knowledgebase with knowledge graph extractors, that help companies orchestrate AI and streamline data-driven decision-making. Don’t miss this opportunity to witness the future of enterprise AI in action!
Speakers: Dan Balaceanu - DRUID’s Chief Product Officer
10:20 – 10:35 London time
Navigating the AI Evolution with Microsoft Copilot and DRUID AI Agents
Technology partner session – Microsoft
This session featuring Sindhu Sundaravadivelu, Senior Product Manager Copilot Ecosystem for Microsoft, and Irina Dochitu, Global VP of Channel and Alliances for DRUID AI, explores how DRUID, an AI-focused ISV, is enhancing Microsoft 365 Copilot by integrating custom knowledge, skills, and process automation, transforming it into a powerful business operating system for enterprise customers.
Speakers: Sindhu Sundaravadivelu - Senior Product Manager Copilot Ecosystem Microsoft and Irina Dochitu - VP, Global Partners and Alliances at DRUID
10:35 – 11:05 London time
Use Cases and Success Stories of the DRUID AI Agents
Benefits, Tangible Results, and Industry-Wide Impact
Explore the powerful benefits of the DRUID AI platform with real use cases and tangible results across various industries, showcasing how it enhances operational efficiency, drives innovation, and delivers measurable business outcomes.
Speakers: Andreea Plesea - DRUID’s Co-Founder & SVP & Chief Customer Success Officer, Elena Branche - DRUID's Product Director, Raluca Tatarusanu - Vice President of Sales CEE at DRUID
11:05 – 11:20 London time
Coffee break & networking
11:20 – 11:40 London time
A New Era of Efficiency: Unveiling the DRUID Conductor’s Capabilities and Its Impact on Managing and Optimizing Your Entire AI Ecosystem
DRUID Conductor Introduction & Live Demos
Join DRUID’s Chief Product Officer, Dan Balaceanu, for an engaging session where you'll explore the powerful capabilities of The DRUID Conductor. Discover how the DRUID Conductor seamlessly orchestrates your AI Agents, integrates multiple data sources, and business applications, streamlining workflows, and driving operational efficiency.
Speakers: Dan Balaceanu - DRUID’s Chief Product Officer, and Elena Branche - DRUID's Product Director
11:40 – 11:55 London time
Unlock the Power of Generative AI: The Next-Level IT Help Desk with a Smart Knowledge Base
Customers line-up: UiPath
In this transformative session, Mihai Faur, Chief Information Officer at UiPath, introduces the future of IT with the AI Service Desk Agent, a powerful tool designed to revolutionize IT operations. Powered by RPA, generative AI, and an extensive IT Knowledge Base, this AI-driven solution acts as a comprehensive encyclopedia of tech solutions, streamlining IT processes like never before.
Speakers: Mihai Faur - Chief Information Officer at UiPath and Irina Dochitu - VP, Global Partners and Alliances at DRUID
11:55 – 12:30 London time
Leverage the Full Potential of Your Existing Enterprise Data with AI Knowledge
DRUID Knowledge Base Updates & Live Demos
Discover how DRUID's Knowledge Base enables seamless access to multiple data sources, enhancing your virtual assistant’s ability to answer user questions accurately, even when conversational flows don't match intent. By leveraging the combined power of the Knowledge Base and LLMs, your bot will deliver more precise, comprehensive responses, improving customer satisfaction and driving greater efficiency in your operations.
Speakers: Dan Balaceanu - DRUID’s Chief Product Officer, and Elena Branche - DRUID's Product Director
12:30 – 12:45 London time
Enhancing Efficiency: Liberty Global's Journey with DRUID’s AI and Automation Tool
Customers line-up: Liberty Global
Gain insights directly from Liberty Global Shared Services as they reveal their ongoing journey with DRUID’s AI virtual assistants and automation tools, empowering their operational teams to work more efficiently and focus on higher-value tasks.
Speakers: Shelby Taylor - Senior Product Manager at Liberty Global and Andreea Plesea - DRUID’s Co-Founder & SVP & Chief Customer Success Officer
12:45 – 13:00 London time
Coffee break & networking
13:00 – 13:30 London time
Revolutionize how Your Business Operates with Conversational Business Apps and Generative AI
DRUID Conversational Business Apps Updates & Live Demos
In this session, we'll explore a day in the life of a contact center agent, focusing on email handling tasks enhanced by AI. The second part will showcase an internal use case—integrating with SAP—where agents use a bot to create workflows, including a leave request process powered by GPT. We'll also dive into reporting features, including Microsoft Copilot. The session kicks off with an engaging Avatar demonstration to set the stage.
Speakers: Andreea Plesea - DRUID’s Co-Founder & SVP & Chief Customer Success Officer, and Cristina Costeiu - DRUID's Head of Solutions
13:30 – 13:45 London time
Genpact and DRUID's Partnership Pioneers the Future of Digital Innovation
Customers line-up: Genpact
Discover how Genpact is leading the charge in digital transformation and why it chose DRUID as a key partner for this journey. In this session, explore how DRUID’s innovative AI solutions support Genpact’s efforts to enhance operational efficiency, streamline processes, and drive business growth. Learn about the strategic reasons behind the partnership and how DRUID’s technology aligns with Genpact’s vision for transforming business operations through advanced AI capabilities.
Speakers: Alwin Bathija - Global Head of Advisory | Banking & Capital Markets and Raluca Tatarusanu - Vice President of Sales CEE at DRUID
13:45 – 14:00 London time
Generative AI and Voice Automation: Revolutionizing Appointment and Aftercare in Hospitals
Optegra and Endpoint Automation Services
Join us for an insightful session exploring how the secured deployment of generative AI on voice channels is revolutionizing the workflows of one of the UK’s largest networks of eye hospitals with a two-bot system designed for pre- and post-appointment automation. Discover how AI bots streamline healthcare processes. Iris handles voice interactions for pre-op assessments and appointment booking, while Aftercare focuses on post-appointment follow-ups and feedback. Integrated with Compucare for scheduling, AudioCodes for voice, and Deepgram for accurate speech-to-text, this solution enhances patient care and operational efficiency.
Speakers: Richard Armitage - NHS Director at Optegra Eye Health Care and Martin Boakes - Director Endpoint Automation Services (EAS)
14:00 – 14:05 London time
Closing remarks for online
Speakers: Liviu Dragan, CEO and Founder of DRUID
Live stream ends
14:05 – 15:00 London time
Lunch Break & Networking
15:00 – 15:15 London time
Mastering Client Success: The Ultimate KPI Dashboard
Explore how DRUID’s new KPI dashboard empowers customer success by monitoring key performance indicators for each client with ease. In this session, learn how to leverage real-time data insights to drive better decision-making, optimize AI solutions, and ensure the success of every client engagement.
Speakers: Gabriel Mocan - DRUID’s Chief Experience Officer
15:15 – 15:20 London time
Q&A and Closing Remarks for On-Site
15:20 – 16:00 London time
Strategic Insights Workshop: Empower your Business with AI Patterns
Transform your business strategy in just 45 minutes with IQEQ's Strategic Insights Workshop. Explore ways to implement AI initiatives by leveraging the IADVO Framework, and discover the power of AI patterns, with a demo of the IntellixCore AI Orchestration Platform including its tight integration with Druid AI for accelerated benefits.
Speakers: Mike Greig and Sultan Mahmood – Co-founders of IntellixCore and IQEQ Digital
15:20 – 16:00 London time
Meet the DRUID Experts
Connect with DRUID experts to explore the world of AI Agents and intelligent automation. Whether you're looking to learn more about AI orchestration, the DRUID Conductor, or intelligent business automation, this session offers unparalleled access to the experts shaping the future of enterprise AI.
Meet our speakers
A Look Back: Symbiosis II
Have a glimpse at our 2023 release event and the world of Conversational Business Applications powered by GenerativeAI! Join us for an exclusive behind-the-scenes look at the Symbiosis II event, where we explored the future of Conversational and Generative AI, revealed our product roadmap, and more. Don't miss the opportunity to gain fresh insights on Generative AI and Intelligent Automation by registering to our 2024 release event.
Join us on October 15th for a glimpse at
the symphony of enterprise innovation!
As technology is shaken by the immense power of Generative AI, witness first-hand how DRUID embraces its capabilities to foster innovation and reveal possibilities that stretch beyond the art of the possible.
More details about our hybrid event
What is OpenAI ChatGPT?
ChatGPT is a powerful language generation tool built on a large language model (LLM) called GPT (Generative Pre-training Transformer), that ensures language translation, creates new content, summarizes existing content, and can perform a variety of other processes through a prompt-based dialogue. By providing a specific phrase or set of keywords as input, ChatGPT recognizes the intent and can generate content that relate to the prompt, mimicking a human-like conversation.
How is DRUID bridging the gaps in ChatGPT for enterprise use?
DRUID continues its strategic approach to become the technology hub of choice, empowering companies to overcome the limitations of Generative AI and unleash their full potential. DRUID integrates with ChatGPT as a 3rd party tool through the Microsoft Azure components, and uses its advanced functionalities to enable companies to securely deploy advanced and secure conversational AI use-cases.
What are DRUID Conversational Business Applications?
You can imagine them as adaptive digital workspaces operated by employees and customers working side-by-side with their AI copilots to complete business tasks. Delivering a total user experience 24/7, CBAs can be deployed 5x faster than features for legacy systems, successfully maximizing ROI for existing platform investments. CBAs leverage a powerful conversational AI layer, complex automation capabilities, and open connectivity to any enterprise system and RPA technology.
Can I join the event on-site?
What is the location for the on-site event?
The event will take place at ME Hotel in London here.
Address: 336-337 Strand, London WC2R 1HA.
If you would like to participate on-site, please select the on-site option when filling the form.
When will the event start and will it be broadcasted online?
The event will start at 09:30 London time. An online broadcast will be available online on this webpage and on DRUID's LinkedIn page.