Skip to content

LIVE WEBINAR | APRIL 14TH, 2:00 PM BST

The NHS Blueprint for 24/7 Patient Access: How NHSE is Scaling Care Without Adding a Single Headcount

Dr. Tim Caroe (NHSE) will share his perspective on the challenges facing the healthcare system, while Dr. Mike Brady (Welsh Ambulance) will discuss lessons from deploying AI agents to improve access to trusted NHS 111 information, support multilingual engagement, and ease pressure on urgent care services.

MEET THE HOSTS

Meet the AI Experts Leading This Session

Tim Caroe

Dr Tim Caroe

CCIO, NHSE South East

dr-mike-brady-welsh-ambulance

Dr Mike Brady

Assistant Clinical Director of Remote Clinical Care, Welsh Ambulance Services NHS Trust

russell-lawrie-robotics-ai

Russell Lawrie

CEO, Robotics AI

don-slope-druid-ai (2)

Don Slope

Account Executive, Druid AI

matei-coltan-druidai

Matei Coltan

Account Executive, Druid AI

WEBINAR AGENDA

The Agenda at a Glance

2:00 PM: Speakers' Intros and Opening Remarks

2:05 PM: Setting the Context 

To set the stage, our guest speakers from both private healthcare and the NHS - moderated by Russell Lawrie from Robotics AI - will explore the key challenges facing healthcare today, from reducing digital fragmentation and maximizing the value of digital investments to building digital capabilities and scaling AI adoption effectively.

 

2:20 PM: From Challenge to Impact: The Role of AI Agents in Healthcare

Representatives from Druid AI will delve into how AI agents can address these challenges - reducing fragmentation, automating workflows, and scaling patient access while improving efficiency.

 

2:30 PM: Practitioner Panel - “Boots on the Ground: Real Lessons from Healthcare Leaders”

Building on this, healthcare leaders such as Dr. Mike Brady from the Welsh Ambulance Service will share real-world insights into how AI solutions are being adopted in practice, and the measurable impact they are delivering across patient access and support.

 

2:50 PM: Final Remarks and Live Q&A with AI and Healthcare Experts

What you'll learn from this session

  • Understand where patient access is breaking down
  • See how AI agents enable a 24/7 digital front door
  • Explore real AI use cases in healthcare 
  • Hear lessons from healthcare practitioners 
  • Take away ideas you can apply in your organization

 

Webinar-Healthcare-UK-DACH

Who is this session designed for?

This session is designed for healthcare leaders responsible for improving patient access, digital transformation, and operational efficiency across healthcare organizations, including:

01.

CIOs, Deputy CIOs, and Healthcare IT Leaders

who oversee healthcare technology strategy, EHR ecosystems, and enterprise-wide AI adoption.

02.

Heads of Patient Access and Operations Leaders

focused on improving patient access, scheduling efficiency, and care coordination across digital and contact center channels.

03.

Digital Transformation and Innovation Leaders

responsible for scaling digital health initiatives and improving the patient experience through technology.

04.

Healthcare Data and Transformation Leaders

building the data, governance, and compliance frameworks needed for responsible AI adoption in healthcare.

FROM INSIGHT TO ACTION IN ONE SESSION

See How Healthcare Providers Are Scaling Patient Access with AI

Join this session to explore how AI agents and intelligent orchestration are helping healthcare organizations improve patient access, automate high-volume interactions, and deliver seamless digital experiences -without scaling the workforce.