LIVE WEBINAR: APRIL 14TH, 2:00 PM BST

Lessons Learned: Scaling Patient Access with AI Agents

Healthcare leaders face a systemic set of operational pressures that are reshaping how care is delivered.

In this webinar, we’ll explore how AI agents are transforming patient access and service operations - helping providers create a true 24/7 digital front door that integrates with existing systems like EHRs, patient portals, and contact centers.

You’ll see how leading healthcare organizations are using AI agents to automate high-volume patient journeys such as appointment scheduling, onboarding, billing inquiries, and patient support - without disrupting core clinical systems.

WEBINAR AGENDA

The Agenda at a Glance

2:00 PM: Speakers' Intros and Opening Remarks

2:05 PM: Setting the Context

Setting the stage, NHS expert Tim Caroe will break down the key challenges facing healthcare today - from reducing digital fragmentation and maximizing value from digital investments to building digital capability, and making AI adoption work at scale.

2:20 PM: From Challenge to Impact: The Role of AI Agents in Healthcare

Representatives from Druid AI and Robotics AI will explore how agentic AI can address these challenges - reducing fragmentation, automating workflows, and scaling patient access while improving efficiency.

2:30 PM: Practitioner Panel - “Boots on the Ground: Real Lessons from Healthcare Leaders”

Join a practical discussion with healthcare leaders to hear real-world insights on how AI agents are being adopted, and the impact they are delivering on patient access and support.

2:50 PM: Final Remarks and Live Q&A with AI and Healthcare Experts

Who is this session designed for?

This session is designed for healthcare leaders responsible for improving patient access, digital transformation, and operational efficiency across healthcare organizations, including:

01.

CIOs, Deputy CIOs, and Healthcare IT Leaders

who oversee healthcare technology strategy, EHR ecosystems, and enterprise-wide AI adoption.

02.

Heads of Patient Access and Operations Leaders

focused on improving patient access, scheduling efficiency, and care coordination across digital and contact center channels.

03.

Digital Transformation and Innovation Leaders

responsible for scaling digital health initiatives and improving the patient experience through technology.

04.

Healthcare Data and Transformation Leaders

building the data, governance, and compliance frameworks needed for responsible AI adoption in healthcare.

FROM INSIGHT TO ACTION IN ONE SESSION

See How Healthcare Providers Are Scaling Patient Access with AI

Join this session to explore how AI agents and intelligent orchestration are helping healthcare organizations improve patient access, automate high-volume interactions, and deliver seamless digital experiences -without scaling the workforce.