Like many industries before it, healthcare is facing the pressure to shift to a more consumer driven industry. Patients are taking an increasingly authoritative role in their healthcare journey and ask for a complete multichannel conversational experience.
Discover how DRUID AI-driven virtual assistants can help you yield immediate ROI by identifying tasks that can be automated, creating more time for staff - improving decision making & business intelligence.
Here are only a few key points that will upgrade your healthcare business:
- On-the-fly medical triage with DRUID intelligent healthcare assistant
- Reinvented patient onboarding and conversationally
updated patient data - Total freedom to schedule and manage medical
appointments - A new level of customer service and patient self-service
- Access to a 3600 view of EMR data as simple as asking a question
Trusted by leading healthcare companies everywhere




Enhance any healthcare process with conversational automation
Conversational AI gives medics an excellent opportunity to proactively engage with patients, offer real-time support and provide superior patient experience.
Learn moreAdd a conversational AI layer to your medical processes
End-to-end Healthcare operations automation
Scheduling appointments
Druid medical virtual assistants help patients with a simple communication interface and schedule medical visits based on doctor availability.
Patient On-boarding
Automate patient registration, authentication and account opening processes through a superior conversational AI experience.
Symptom assessment
Now, DRUID healthcare virtual assistants can direct patients on how to receive help, find COVID vaccination locations and register symptoms for the remote medical staff to understand.

Patient self-service
Druid intelligent virtual assistants can offer FAQ, services and prices, doctors and clinic discovery, follow up appointments and many more.
Patient feedback
Use multi-channel virtual assistants to collect and process patient feedback automatically and provide a superior healthcare experience.
24/7 customer support
Medical virtual assistants easily integrate with knowledge-base systems, allowing them to provide 24/7 medical conversations for fast problem resolution.
Customer experience & technology metrics
Harness the power of Conversational AI in Healthcare
0 %
of consumers
worldwide check their phone more than 50 times a day
0 %
of world's data
is generated by the healthcare industry at a CAGR that will reach 36% by 2025
0 %
of patients
are likely to schedule medical virtual visits even post COVID-19
We’re proud to have helped hospitals achieve more with less
Here's what customers have to say about how the DRUID AI platform helped them automate work
''The collaboration with DRUID assisted us in drastically streamlining the verification process, making it more user-friendly for our staff. Prompted by the good user feedback, we are now continuing our partnership with DRUID to construct an HR-dedicated intelligent virtual assistant.''
Digital Technology Director Texas Children's Hospital
''With the help of DRUID virtual assistant, each doctor saves 5 and 10 minutes each day. For our team of 200 doctors, our hospital earns between 16 and 48 hours daily, adding up to over 100,000 euro in savings. It is impressive that all these gains come from one single smart virtual assistant.''
Business Process Director Regina Maria Hospital
''We want to instill in our sales team a better understanding of the needs and points of interest of pharmacies. When one must deliver 10-12 presentations in a single day, to have fast customer feedback or information about what consumers want definitely helps you be more efficient.''
Information Technology Business Partner Servier Pharma
The rise of Healthcare AI-driven virtual assistants
Conversational AI is transforming Healthcare
24/7
availability of the virtual assistant,
regardless of location, giving teams
the freedom to be productive
25%
decrease in operational costs with the benefit of multi-chat, route to human and route to team
60%
decrease in time to serve patients with My Account that updates personal data, EMR and account 360
55%
faster closing process for online triage, waiting room, COVID screening and patient onboarding
DRUID is an end-to-end platform for building conversational business
applications and virtual assistants specialized in completing business tasks.
DRUID virtual assistants know how to create or sign a patient contract, how to ask the right questions, integrate with existing or
legacy applications, and can deliver an end-to-end conversational experience to complete a business task.
Healthcare Webinar Speakers
Join our #conversationalai experts

Elena Branche - Senior Healthcare Solutions, DRUID AI
Elena is a motivated, forward-thinking, and tech savvy product owner with 5+ years of experience in finance and consulting. At DRUID, Elena has a crucial role in developing the DRUID products and services, promotes of our conversational AI fintech solutions to customers throughout the world and assists them in driving digital transformation and solution adoption across their businesses.

Raj Sharma - Sales Director, UKI, Nordics and Benelux, DRUID AI
Raj has over 20 years of experience working in the IT industry. For the last 10 years, he has worked as a Technology Sales Professional for IBM, MicroStrategy, Oracle, and software vendor partners, selling into several new FSI and Commercial Industries accounts. Before joining DRUID, he worked at Adobe. He had 4 successful years of selling Data and Insight Solutions and looking after the biggest strategic customers in EMEA, and helping them drive digital transformation and solution adoption across their business.

Keith Stagner - CEO, T-Impact
Keith has over 35 years experience implementing complex change programmes across Healthcare & Housing Associations, Local Councils, the NHS, Emergency Response Teams, and Commercial Organisations. His expertise is in delivering service & operational improvements, supported with digital technologies, such as RPA (Robotic Process Automation), chatbots, AI and workflow.

10x faster deployment time
We included over 20 years of industry knowledge and business know-how to create and deploy ready-made virtual assistants at an unmatched speed.

Open AI Hub architecture
NLU technology allows DRUID virtual assistants to provide fast and accurate answers for excellent customer experience.

Proprietary NLU technology
Business entities data model and native support for more than 50 languages that provide fast and accurate answers for a total customer and employee experience.

Any-deployment scenario
Deploy DRUID either in the most secure cloud, on-premise or in a hybrid model. You have full control over your data.