Banks often rely on standardized, rigid processes to ensure compliance, operating in one of the most strongly regulated industries globally. McKinsey estimates that 75% to 80% of transactional operations will be automated in the next decade.

Come pay us a visit at our booth to discover how DRUID AI-driven virtual assistants can help you to hype-automate operations, ensure compliance, generate new revenue streams, and proactively engage with customers to deliver a complete & multichannel conversational experience.

A wealth of actionable insights awaits to transform you into a Conversational AI superhero. Discover how to:

  • Free up your team members from tedious and repetitive tasks and empower them to deliver on high-value-added projects
  • Use conversational customer onboarding as the new normal
  • Innovate beyond simple back-office automation to amaze your team members and customers
  • Streamline compliance with legal & industry requirements while ensuring information governance and data privacy
  • Proactively engage with customers, stay relevant, offer real-time support, and provide an authentic personalized experience.

Register to meet our Conversational AI experts!

Gain a 10% discount off all licensing fees for projects signed
by the 30th of June - ask at the booth

 
See improved KPIs today, not next quarter

Harness the power of Conversational Banking

0 %

Time saved

On average, DRUID virtual assistant enable staff to get 30% of their productive time back. Instantly.

0 %

Increase in satisfaction

Customer satisfaction increase thanks to quick response time and personalized engagement.

0 %

Cut in transaction costs

Cumulative reduced response time and increased operational efficiency without compromising on service quality.

 
We’re proud to have helped businesses achieve more with less

Here's what customers have to say about how the DRUID AI platform helped them automate work

''The team's expertise in the financial services, their fast response time and non-stop availability allowed DRUID to deliver the project in just 2 weeks. Thanks to the integration with UiPath we can process 3 times more requests with the same team''
Project Management Director OTP Bank
ai chatbot banking customer support otpbank
''Over 8000 employees in our offices now interact much more easily with our HR department through the DRUID virtual assistants. Thanks to the flexibility of this chatbot authoring platform we're now using it to deploy other bots which will streamline our operational processes''
Digital Technology & Innovation Director Banca Transilvania
chatbots for banking banca transilvania
''The DRUID Conversational AI Platform's high configurability, advanced NLP features, flexibility and ease-of-use helped us to develop, configure and deploy AI-powered chatbots that greatly optimized the leasing offer generation and contract signing processes''
IT Director BCR Leasing
chatbots for leasing bcrl
''Implementing DRUID Virtual Assistants is the first step ASIROM is taking to develop new channels for policies, to provide a fully digital and modern experience for our clients We're starting with travel insurance, but we will continue to deploy chatbots for healthcare and motor as well''
President of the Board of Directors Asirom, Vienna Insurance Group
chatbots for insurance asirom

Finance tips

Druid chatbots help keep finances under control by giving budget planning tips, or suggestions on how to save money based on transaction history.

On-boarding

Automate customer registration, authentication and account opening processes through a superior conversational experience.

Marketing automation

Add customized multi-channel capabilities to your marketing automation campaigns and boost conversion rate.

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Customer self-service

Druid chatbots can also streamline operations - payments and transfers, checking balances, learning about interest rates, open new credit lines.

Customer feedback

Use multi-channel chatbots to collect and process customer feedback automatically and provide a superior customer experience.

24/7 customer support

Chatbots easily integrate with knowledge-base systems, allowing them to provide 24/7 conversations for fast problem resolution.

80%

of customers believe that the experience a company provides is as important as its products and services.

55%

of potential customers can be lost
due to lengthy onboarding processes and more than 70% drop-off in the first 20 minutes.

$7.3

billion in operational costs savings
by 2023 using virtual assistants
in banking.

2.5B

customer service hours will be saved using virtual assistants in the banking sector,
by the end of 2023.

Enhance any banking process with conversational automation


Conversational AI gives banks an excellent opportunity to proactively engage with customers, offer real-time support and provide superior customer experience.
Learn more

DRUID is an end-to-end platform for building conversational business
applications and virtual assistants specialized in completing business tasks.

DRUID virtual assistants know how to create or sign a contract, how to ask the right questions, integrate with existing or
legacy applications, and can deliver an end-to-end conversational experience to complete a business task
.

fast-deploymen1t
10x faster deployment time

We included over 20 years of industry knowledge and business know-how to create and deploy ready-made virtual assistants at an unmatched speed.

hub-arhitecture
Open AI Hub architecture

NLU technology allows DRUID virtual assistants to provide fast and accurate answers for excellent customer experience.

Proprietary-icon1
Proprietary NLU technology

Business entities data model and native support for more than 50 languages that provide fast and accurate answers for a total customer and employee experience.

any-deployment
Any-deployment scenario

Deploy DRUID either in the most secure cloud, on-premise or in a hybrid model. You have full control over your data.

Get ahead of the curve with virtual assistants you can bank on!