IN-PERSON EVENT: Extend AI Capabilities Beyond SAP

SAP Powers Your Back Office - Is Your Front Office Keeping Up?

Most enterprises rely on SAP to manage finance and operations, but business happens at the front, where customers, vendors, and employees interact with these systems. DRUID AI extends SAP’s intelligence beyond ERP, bringing AI-driven automation to portals, chat interfaces, and workflows outside SAP.

Whether you own your SAP instance and can integrate proven middleware (for two-way data flows) or are part of a global SAP setup with strict controls, DRUID AI empowers you to automate and enhance frontline interactions without disrupting SAP.

Join our exclusive event to see how DRUID AI Agents can transform your SAP data into actionable insights, and drive automation - tackling the complexities and limitations SAP customers face with traditional systems.

	Wednesday, 7th May 2025, 9:30 AM SGT
	TBD, Singapore

WHAT WILL YOU LEARN AT THE EVENT

Boost SAP system adoption, ensure compliance, and accelerate processes with AI-powered agents.

1. See AI in Action

See live AI-driven automation in customer, vendor, and employee interactions, and learn how AI cuts manual work, speeds responses, and streamlines processes—without modifying SAP.

2. Tailored for SAP Setups

Whether you’re in a controlled global/regional SAP setup or have a flexible SAP instance, discover AI-powered automation strategies that fit your landscape.

3. Industry-Specific Use Cases

Explore real-world AI applications across key lines of business to drive revenue, reduce costs, and enhance efficiency.

4. Exclusive Insights & Networking

Engage with industry peers, DRUID AI experts, and SAP specialists to discuss AI-powered transformation beyond ERP.

9:30 AM SGT

Coffee and Registration

10:00 AM SGT

Welcome & Introduction

Welcome remarks by Avensys Consulting and DRUID AI representatives

10:15 AM SGT

Setting the Context for SAP Customers

Open discussion about the key challenges SAP users face and explore how agentic AI solutions can automate workflows, enhance decision-making, and streamline operations for greater efficiency and agility.

10:30 AM SGT

Interactive Demo: DRUID's Solutions in Action

Demos and presentations on how SAP users can easily interact with SAP systems on a conversational level. Learn how to achieve faster task completion and gain deeper insights into your processes. Bring your questions and gain expert knowledge directly from the specialists.

12:00 PM SGT

Collaborative Feedback and Q&A Session

An interactive Collaborative Feedback and Q&A Session where we share insights, address challenges and explore additional details about the use-case solutions presented.

12:30 PM SGT

Lunch and networking

WHY IS IT IMPORTANT TO ATTENT THIS EVENT?

DRUID's Multilingual and Advanced AI Agents Capabilities

DRUID provides unparalleled conversational experiences in more than 50 languages - such as English, Chinese, Thai, Tagalog, Burmese, Bahasa Indonesia, Bahasa Malaysia, Tamil, Hindi, Arabic, French, Spanish, Portuguese and German, just to name a few. DRUID also provides for local dialects and colloquial language - such as Cantonese, Bissaya, Taglish and Singlish. DRUID includes advanced NLP capabilities such as stop-words, named entity recognition, natural language understanding, and more.

What are AI-Driven Agents?

AI-Driven Agents are a type of artificial Intelligence technology that allows users to interact with business systems and trigger automated processes through spoken or written natural language to complete business tasks.

This is possible by using advanced Machine Learning, NLU (Natural Language Understanding), NLP (Natural Language Processing), interactive voice recognition, powerful integrations, data processing, and automation.

How are DRUID AI Agents different from simple chatbots? Unlike conventional chatbots, which provide a limited, linear, and rigid experience driven by simple question-answer pairs, DRUID AI Agents deliver a rich and natural experience that feels like human interaction. You can imagine DRUID as the brain that powers a chatbot and enables complex conversational automation scenarios for any business process through the advanced NLP technology, integrations with business systems, advanced data processing, and process automation features.

In What Channels can DRUID be Deployed?

DRUID supports integration with multiple communications channels like customer webpages (websites, intranets) or mobile apps.

It also supports deployment in all popular conversational apps like WhatsApp, Facebook Messenger, Google Chat, WeChat, WeCom, Telegram, Microsoft Teams, Viber, Twilio, Instagram, Slack, Jira, Alexa, Kik, Line, Skype, and more.

It also supports voice integration with any business or telephony system. DRUID can even send SMS and email via SendGrid, SMTP, or any other service that connects via APIs or SMTP.

With what systems can DRUID integrate? DRUID is an open AI hub that enables us to be technology agnostic. The platform's Connector Designer allows authors to easily configure any connection to enterprise systems via APIs (REST/SOAP). No matter where the needed data is located (ERP, Data Warehouse, CRMs, HRIS), DRUID connects without allocating technical teams and resources for IT developments. Pre-build connectors with third-party technologies (UiPath RPA Orchestrator, AI Fabric, Data Service, Action Center, Apps Assistant, Automation Hub, Vonage, RWS, DocuSign, Namirial), and core systems (Microsoft Dynamics CRM, Salesforce, ServiceNow, Genesys, Zendesk, Amazon Connect, and more) enable businesses and humans to reimagine what is possible with hyper-automated conversational AI.

SAP Powers Your Back Office - Is Your Front Office Keeping Up?

Boost SAP system adoption, ensure compliance, and accelerate processes with AI-powered agents.

Agenda

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DRUID's Multilingual and Advanced AI Agents Capabilities

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